Help Desk Project Day 1

I forgot to state I’m completing this project through an application Virtual Box. So I currently have Windows Server 2016 currently downloaded in Virtual Box. For today’s lab all I did was change the computer name on Server 2016. It was some long irrelevant name. So I changed it to …

Starting Entry Level Helpdesk Project

I’m following along with Kevtech IT Support. He has a youtube channel that goes in depth with building your own home lab and simulating a IT Helpdesk environment. In this Project I will be: